MAX Value Chain

A value chain shaped by customer voices, from start to finish.

Designed in JapanWhy MAX Continues to Be Chosen on the Job Site
The answer isn’t just in product specifications. It lies in how MAX designs, builds, delivers, and supports every tool—end to end.
At the core : customer voices first. Always.
A philosophy shaped over 30 years, and trusted by professionals worldwide.

Our value chain begins and ends — at the jobsite.

Product development at MAX is rooted in an uncompromising commitment to the jobsite and to our customers.
By integrating customer voices with technological expertise,
MAX advances every product from concept to world application—always starting from the jobsite.
This approach is what gives rise to one-of-a-kind, industry-leading solutions like TWINTIER.
That is why professionals around the world say, “If it’s MAX, we trust it.”

Continuously meeting
jobsite expectations

  •  Research & Development

    Research & Development
    Don't start at desks—start on the jobsite.
    Development at MAX doesn’t start at a desk—it begins on the jobsite, where MAX capture true on-site concerns firsthand.
    Planners and mechanical, hardware, and software engineers visit jobsites to understand environments, workflows, and challenges faced by professionals.
    By fusing these jobsite needs with our technological seeds, we create one-of-a-kind value from the concept stage—developing tools like TWINTIER that truly solve world problems.
  •  Manufacturing

    Manufacturing
    Built tough. Assured quality. Trusted on the jobsite.
    Our production is built around in-house developed equipment, enabling automated and labor-saving lines that deliver high productivity in a clean manufacturing environment.
    Across our global factories, every process—from parts receiving to assembly and shipment—is fully inspected, supported by our strict quality management system.
  •  Sales & Marketing

    Sales & Marketing
    Jobsite voices drive sales.
    We don't sell tools—we solve real concern.
    MAX’s sales are built on a strong foundation of jobsite-focused and customer-first principles.
    By actively visiting jobsites, MAX capture real needs firsthand and feed them back into product planning and marketing—delivering solutions that truly fit the jobsite.
  •  After-sales service

    After-sales service
    Care that gets you going uninterruptedly.
    —for years to come.
    MAX operates local service centers in the US and Europe and works with authorized dealers and distributors worldwide to ensure fast, reliable repairs using genuine parts.
    In addition, official maintenance and troubleshooting videos are available, enabling users to take simple countermeasures themselves and get back to work immediately.

TWINTIER LINEUP

From detached houses to large-scale construction, TWINTIER is built to support a wide range of jobsite requirements.
Ready to take your job site to the next level?
Experience the quality that only MAX can deliver.